NO WORRIES IT SUPPORT PLANS
Your business. Protected.
Your plan. Clearly compared.
Business email, managed IT, and cybersecurity.
Choose the coverage that fits your team—with real engineers behind every plan.
Basic
Everyday IT, business email, and a real team behind you.
per user / month
Book a Demo- Business email + office apps
- Standard Copilot AI chat
- 24/7 hardware monitoring
- Remote engineering helpdesk
- Windows built-in Defender
per organization
Standard
More protection for your inbox, credentials, and business.
per user / month
Book a Demo- Everything in Basic, plus:
- Identity threat detection (ITDR)
- Privileged access management
- Enhanced email & document security
- Premium Defender for endpoint
per organization
Premium
Managed threat detection, response, and employee readiness.
per user / month
Book a Demo- Everything in Standard, plus:
- Managed endpoint detection (EDR)
- 24/7/365 security operations (SOC)
- Security awareness training
- ITDR + privileged access protection
per organization
Included.
In every plan.
Email, office productivity, and standard Copilot AI chat.
24/7 hardware monitoring, patching, and maintenance.
Remote engineers plus monthly onsite support for your organization.
Find your right fit.
See exactly where each plan starts—and what the next level adds.
Swipe the comparison to see all three plans →
| Features & coverage | Basic$49.97 / user / mo | Standard$99.97 / user / mo | Premium$179.97 / user / mo |
|---|---|---|---|
| Email & productivity | |||
| Business email with your custom domain | ✓ | ✓ | ✓ |
| Microsoft 365 mailbox | 50 GB | 100 GB | 100 GB |
| Word, Excel, PowerPoint & Outlook | ✓ | ✓ | ✓ |
| Microsoft Teams¹ | ✓ | ✓ | ✓ |
| 10 additional Microsoft apps | ✓ | ✓ | ✓ |
| OneDrive storage | 1 TB | 1 TB | 1 TB |
| Standard Copilot AI chat | ✓ | ✓ | ✓ |
| Enhanced email threat protection | — | ✓ | ✓ |
| Enhanced document protection & controls | — | ✓ | ✓ |
| Identity & cybersecurity | |||
| Identity Threat Detection & Response (ITDR) | — | ✓ | ✓ |
| Privileged Access Management (PAM) | — | ✓ | ✓ |
| Managed Endpoint Detection & Response (EDR) | — | — | ✓ |
| 24/7/365 Security Operations Center (SOC) | — | — | ✓ |
| Security Awareness Training (SAT) | — | — | ✓ |
| Devices & maintenance | |||
| 24/7 hardware monitoring | ✓ | ✓ | ✓ |
| Patching, updates & software upgrades | ✓ | ✓ | ✓ |
| Microsoft Defender protection | Windows built-in | Premium endpoint | Premium endpoint |
| Devices supported | Unlimited | Unlimited | Unlimited |
| Real engineering support | |||
| Remote IT helpdesk | Mon–Sat, 7am–7pm ET | Mon–Sat, 7am–7pm ET | Mon–Sat, 7am–7pm ET |
| Onsite hours per organization / month | 2 hours | 5 hours | 9 hours |
| Optional add-ons · additional charges | |||
| Remote access to your work PC | Available | Available | Available |
| Compliance monitoring · HIPAA, PCI, ISO | — | Available | Available |
| On-premises server support · per physical server | — | Available | Available |
| Business software support · per platform | — | Available | Available |
✓ Included · — Not included · Available = optional, additional charge.
Microsoft app, mailbox, storage, and Defender specifications shown apply to the Microsoft configuration. Google Workspace is available at the same plan pricing; app and storage details depend on the selected configuration. ¹ Teams calling plans are extra.
A few things
worth knowing.
Are onsite hours per user or per organization?
Per organization. Basic includes 2 hours, Standard 5 hours, and Premium 9 hours each month, shared across your organization. Onsite visits are available Monday–Friday, 9:30am–4:30pm ET, with at least 24 hours’ advance scheduling.
When can my team reach the helpdesk?
Remote helpdesk is available Monday–Saturday, 7am–7pm ET on every plan. Emergency support outside those hours is available at an additional charge. Premium’s 24/7 SOC provides security monitoring; it is separate from helpdesk hours.
Can we use Microsoft 365 or Google Workspace?
Yes. Choose the platform that fits your business without changing the plan price. We will review your existing environment and confirm the right application and security configuration with you.
Which AI is included?
Standard Copilot AI chat is included in all three plans. Additional AI licensing, integrations, and services are optional and carry extra charges.
Can we add support for servers or business software?
Yes. Standard and Premium offer optional on-premises server support, business software platform support, and compliance monitoring. Remote PC access is available with any plan. All add-ons are charged separately.
Let’s find your proper fit.
Walk through your environment and see your options with a Proper Access sales representative.
A one-time setup fee of up to $50 per subscription applies.