INSTANT SUPPORT FOR BUSINESSES

Having IT trouble?

Not a Proper Access customer yet? No Worries! Request help from our US based technical team for any IT related issue you might be having.
Support hours: Monday - Saturday 8:00am to 6:00pm EST (Closed on US Holidays)

$299 / hour

Getting support for your issue is simple…
Tell us the problem → Prepare your computer → Connect with a technician.

Complete the short form below, then download the Windows support agent from your confirmation message. Our team will confirm availability and next steps. Install the agent only on a device you are authorized to have us support.

Keep your phone nearby. Submitting a request does not guarantee immediate technician availability. Most instant support requests are resolved within one hour. After you submit the form, you will be contacted by one of our support engineers. Your instant support request may be delayed during periods of high call volume. Our current, subscription based customers receive priority over instant support.

Already a customer?
Use our regular Support page →