Your IT department.
Without the overhead.
Business email. Managed devices. Real engineers. One team to keep your technology working—and your people moving.
Everything your team relies on.
One team to call.
Stop piecing together IT support. Bring the essentials together with Proper Access.
Devices that keep up.
Hardware monitoring, patch management, and technical support for the devices your people use every day.
Email built for business.
Microsoft 365 or Google Workspace management, collaboration tools, and security options that fit your organization.
Real people. Real help.
Remote helpdesk and included onsite hours. Engineers who get to know your environment and help your people get back to work.
Protection that grows.
Choose the right mix of identity protection, endpoint security, monitoring, and security awareness training for your business.
Your email does more.
So should your IT.
Your inbox connects your people, customers, and money. We help manage the platform—and the protection around it.
- ✓Business email and everyday collaboration
- ✓Identity protection in Standard and Premium
- ✓Security layers matched to your plan
A full IT team.
Or an extension of yours.
Make us your IT department.
Give your employees a clear place to turn. We bring day-to-day support, device oversight, and business email management together, so IT does not have to become your second job.
Give your IT team more capacity.
Already have internal IT? Add engineering support and service coverage around your team. We work with you to define responsibilities and focus on the gaps you want filled.
Built around
the way you work.
From the shop floor to the front office, your technology needs to support the work happening around it. Explore how Proper Access works with businesses across industries.
Better IT starts with a conversation.
Understand your business.
We talk through your people, systems, pain points, and what you need your technology to do.
Build the right fit.
Choose your service level, define the scope, and plan onboarding around your environment.
Get back to your work.
Your team has a place to get help, and your technology has a team looking after it.
Good questions.
Clear answers.
When can our team get support?
Remote helpdesk is available Monday–Saturday, 7am–7pm ET. Onsite support is available Monday–Friday, 9:30am–4:30pm ET, with 24 hours' advance notice. Emergency support is available 24/7 at an additional charge.
How do onsite hours and devices work?
Plans include unlimited devices. Included monthly onsite hours are shared across your organization: 2 hours with Basic, 5 with Standard, and 9 with Premium. There are no subscription minimums.
Which plan is right for us?
Basic covers the everyday foundation. Standard adds identity protection and privileged access management. Premium adds endpoint detection and response, 24/7 security monitoring, and security awareness training. Compare the full feature list or book a call to discuss your environment.
Focus on your business.
We'll focus on your IT.
Tell us what is working, what is not, and where you want to go.
Looking for something else?
Explore our full range of Business Technology Solutions—from networks and internet to cameras, access control, software, websites, printing, and business phone systems.